Return & Refund Policy

At Hoshyric, we want every pet parent to be happy with their purchase. If you are not completely satisfied with your order, we are here to help.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition
• The item must include all original packaging
• Proof of purchase is required

Non-Returnable Items

Certain items may not be eligible for return due to hygiene and safety reasons, including products that have been used or damaged after delivery.

Refunds

Once your return is received and inspected, we will notify you regarding your refund status.

Approved refunds will be processed back to your original payment method. Processing times may vary depending on your payment provider.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with your order information and photos of the item.

Contact Us

If you have any questions about returns or refunds, please contact our support team. We are happy to assist you.