Return & Refund Policy

At Hoshyric, we want you and your pet to be completely satisfied with your purchase. If you are not satisfied with your order, we’re here to help.

Returns

You may request a return within 30 days of delivery.

To be eligible for a return, items must be:

• Unused and in their original condition

• In the original packaging, when applicable

• Free from damage caused by use, misuse, or improper care

Non-Returnable Items

Certain items may not be eligible for return for health, hygiene, or safety reasons, including used pet grooming products, feeding products, and other items that cannot be resold safely.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible with your order number and photos of the item. We will review the issue and work with you to provide an appropriate solution.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved. Approved refunds will be issued to your original payment method.

Please allow your payment provider additional processing time for the refund to appear in your account.

Return Shipping

Unless an item arrives damaged, defective, or incorrect, return shipping costs are the responsibility of the customer.

Exchanges

We do not currently offer direct exchanges. If you need a different item or variation, you may return the eligible item and place a new order.

Contact Us

For return or refund questions, please contact us at hoshyric@gmail.com with your order number and details about your request.

Hoshyric reserves the right to refuse returns that do not meet the conditions outlined above.

Hoshyric — Modern comfort for pets, refined living for you. 🐾